AI Use-Case Library

Real-world AI use cases from industry leaders.

80+ ways real companies — from Mercedes-Benz and Deutsche Bank to UPS, Toyota and Deloitte — are already putting AI to work. Filter by your industry and the job you want done, or let the finder walk you to the ones like yours. Then we’ll show you how Paxlan would build it for your business.

Every example below is the work of the company named on it. This library is curated from Google Cloud’s “101 real-world generative AI use cases from industry leaders”. Paxlan is not affiliated with these organisations — we’ve gathered their work to show what’s genuinely possible.

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What it does

80 use cases

  • Customer ServiceAutomotive & Mobility

    Mercedes-Benz

    Rebuilt its in-car MBUX Virtual Assistant on Google's Gemini for natural, back-and-forth conversations and personalised navigation.

    via Google Cloud

  • Customer ServiceAutomotive & Mobility

    General Motors

    Augmented OnStar's virtual assistant with conversational AI that better recognises what drivers actually mean.

    via Google Cloud

  • Customer ServiceAutomotive & Mobility

    Volkswagen of America

    Built a myVW app assistant that uses multimodal AI to explain the owner’s manual and identify dashboard warning lights from a photo.

    via Google Cloud

  • Operations & Supply ChainAutomotive & Mobility

    Toyota

    Gave factory workers an AI platform to build and deploy their own machine-learning models, saving over 10,000 man-hours a year.

    via Google Cloud

  • Operations & Supply ChainAutomotive & Mobility

    BMW Group

    Built SORDI.ai on Vertex AI to create 3D digital twins that simulate and optimise factory planning and supply chains.

    via Google Cloud

  • Customer ServiceAutomotive & Mobility

    LUXGEN

    Runs a Vertex AI agent that answers customer questions on LINE, cutting the service team's workload by 30%.

    via Google Cloud

  • Marketing & ContentAutomotive & Mobility

    PODS

    Created the 'world’s smartest billboard' with Gemini, generating 6,000+ location-specific headlines across New York in real time.

    via Google Cloud

  • Knowledge & ProductivityAutomotive & Mobility

    Uber

    Uses AI agents to summarise communications and surface context so support reps resolve issues faster.

    via Google Cloud

  • Software & EngineeringAutomotive & Mobility

    Valeo

    Rolled Gemini out to 100,000 staff and now has 35% of its code generated by AI.

    via Google Cloud

  • Data & AnalyticsAutomotive & Mobility

    Nuro

    Uses vector search in AlloyDB so its autonomous vehicles classify objects on the road accurately.

    via Google Cloud

  • Knowledge & ProductivityFinancial Services

    Deutsche Bank

    Built 'DB Lumina', an AI research tool that cuts analyst report creation from hours or days to minutes.

    via Google Cloud

  • Customer ServiceFinancial Services

    Wells Fargo

    Deployed Agentspace to streamline internal operations and customer service, with a retrieval tool for instant policy answers.

    via Google Cloud

  • Knowledge & ProductivityFinancial Services

    BBVA

    Gemini in Workspace saves employees close to three hours a week on repetitive tasks.

    via Google Cloud

  • Finance & RiskFinancial Services

    Macquarie Bank

    Uses AI for fraud protection and self-service, cutting false fraud alerts by 40% and reclaiming 100,000+ staff hours.

    via Google Cloud

  • Customer ServiceFinancial Services

    Commerzbank

    Its 'Bene' chatbot has handled 2 million customer chats, resolving 70% without a human.

    via Google Cloud

  • Customer ServiceFinancial Services

    Scotiabank

    Uses Gemini and Vertex AI to power personal banking and an award-winning customer chatbot.

    via Google Cloud

  • Customer ServiceFinancial Services

    Discover Financial

    Gen AI helps 10,000 contact-centre reps instantly search and synthesise policy information for callers.

    via Google Cloud

  • Finance & RiskFinancial Services

    United Wholesale Mortgage

    Vertex AI and Gemini doubled underwriter productivity in nine months.

    via Google Cloud

  • Finance & RiskFinancial Services

    Banco Covalto

    Gen AI cut credit-approval response times by 90%.

    via Google Cloud

  • Legal & ComplianceFinancial Services

    Hiscox

    Built the first AI-enhanced lead underwriting model, taking quoting from three days to minutes.

    via Google Cloud

  • Finance & RiskFinancial Services

    Intuit

    Uses Document AI and Gemini to autofill the ten most common US tax forms.

    via Google Cloud

  • Data & AnalyticsFinancial Services

    American Express

    Moving its core data warehouse to BigQuery to power trusted agentic commerce at scale.

    via Google Cloud

  • Customer ServiceHealthcare & Life Sciences

    Deloitte

    Built a 'Care Finder' agent that matches patients to in-network providers in under a minute.

    via Google Cloud

  • Operations & Supply ChainHealthcare & Life Sciences

    Synthpop

    Its Patient Journey agent turns unstructured referrals into validated, payer-ready orders in real time.

    via Google Cloud

Find yours

See what one of these would look like in your business.

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